FAQ

1. What is Frizbee?

Frizbee is an online toy store offering a curated selection of educational toys, puzzles, games, and activity tools designed to make learning fun for kids.

2. How do I place an order?

It’s simple:

Browse products on frizbeee.com
Add your favorite items to the cart
Proceed to checkout and enter your delivery details
Make payment securely via your preferred method
You’ll receive order confirmation and tracking details via email or SMS

3. Do you deliver across India?

Yes! We deliver to most pin codes across India through trusted courier partners.

4. How long will my order take to arrive?

Orders are usually processed within 1–3 business days. Delivery typically takes:

3–7 days for metro cities
5–10 days for other locations

Please note: delivery timelines may vary based on location and courier availability.

5. Can I cancel or modify my order after placing it?

You can cancel or request changes before your order is shipped. Once shipped, cancellation is not possible. You can contact us at risha.pratheesh@gmail.com or WhatsApp us at +91 85478 09939.

6. What is your return policy?

You can return products within 7 days of delivery, provided they are unused, in original packaging, and meet our return policy conditions. Read our full Returns & Refund Policy for more details.

7. What payment methods do you accept?

We accept:

UPI
Debit/Credit Cards
Net Banking
Wallets (like Paytm, PhonePe, etc.)

All payments are processed securely through our trusted payment gateway.

8. Do you offer Cash on Delivery (COD)?

COD may be available for select locations. You’ll see this option during checkout if it’s eligible for your area.

9. Are your toys safe for children?

Absolutely! All our products are made from child-safe, non-toxic materials and comply with relevant safety standards.

10. How can I contact Frizbee?

You can reach us via:
📧 Email: risha.pratheesh@gmail.com
📞 Call/WhatsApp: +91 85478 09939